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Shipping & Returns

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 U.S. Delivery time is usually 7-10 days. Need it faster? Please contact us for assistance.

 

 

U.S. and International Shipping

U.S. Shipping:

Our U.S. Shipping is Free for all products to all 48 contiguous U.S. states. No minimum purchase is required! Most products also ship free to Alaska, Hawaii and Puerto Rico - with the exception of heavier items including unity candles, favors, and centerpieces. (This is usually noted on the item page.)

Orders are usually delivered in 7-10 days by USPS Priority Mail, Fed Ex Ground or UPS Ground. We will email you the tracking number once your purchase ships. (The delivery time for custom made items is usually 2-3 weeks.)

Please Notify Us before your purchase if you need your items in less than 10 days. We'll do our best to meet your request. There will be an additional charge for rush orders if Expedited Shipping Service is required.

If the item you order is out of stock, we will notify you asap and give you an approximate delivery date.

 

International shipping:

We are excited to offer DHL Express shipping to international destinations for speedy delivery times and low shipping rates!  Delivery is usually 7-12 days.  We have published shipping rates for Canada, Australia, Austria, Denmark, France, Netherlands, Sweden, Spain and the United Kingdom. For shipments to other counties, please email us for shipping rates.

International Customs Charges: All Buyers Outside the U.S. Please Note: Import Duties, Taxes and Customs Charges (Typically Collected Upon Pickup or Delivery) are the Buyer's Responsibility and are Not Included in the Item Price or Shipping Charges. Please Check with Your Country's Customs Office Prior To Purchase to Determine What These Additional Costs Will Be.

Please note that some products, including unity candles, favors, cake toppers and centerpieces, cannot be shipped to international destinations. This is usually noted on the item page.

All International orders are final once shipped; any damages are the responsibility of the shipping carrier.

 

Return Policy Guidelines

 We know that the wedding planning process can be stressful. We would like to help you avoid returns. We are more than happy to help you choose accessories for your big day. We encourage you to email us pictures of your gown or other items being worn and we will be happy to help you pick out coordinating accessories.  We kindly ask that our customers refrain from purchasing multiple items to decide which will work best, while planning to return the rest. We are not able to accommodate this type order.

Knowing that our brides want to receive merchandise that is brand new, not handled by others or worn, we do have restrictions on our returns. Some items are not returnable and all others have a time frame for returns.

We can not accept more than one return per buyer.

As soon as your order is delivered, please inspect your items carefully. Please email us within 24 hours of delivery if there are any problems. We want you to be completely happy with your order!


Replacing Damaged Items: We will quickly take care of any damaged items in your order. All pieces are inspected for quality at the time of shipping, but if a flaw has been missed or if damage to an item occurs during domestic shipping, please contact us within 24 hours of delivery of the item. We will then gladly replace the defective or damaged item with the same style entirely at our expense. We will pay for your return shipping and will not charge you any fee. Items will not be refunded. Item must be received by us within 5 days of return approval. A digital picture of the damage will be requested to validate the claim. 

After 24 hours of receipt, Affordable Elegance Bridal can not accept claims for damaged items.

All International orders are final once shipped; any damages are the responsibility of the shipping carrier.

Return Policy:

  • For many items Affordable Elegance Bridal will accept a return for refund or exchange if we are contacted by email within 5 days of delivery of the purchase. (For a list of non-returnable items such as veils and earrings, see "These Items can not be Returned" section below.)
  • Item must be received by us within 5 days of return approval, in new, unaltered and unused condition and in all of its original packaging.
  • Buyer is responsible for return shipping costs.
  • There is a 20% restocking fee on all approved returns with a minimum $10.00 charged.
  • The refund given is also minus the actual shipping costs that we incurred to ship to the buyer. Orders that received free shipping will receive the purchase price minus the 20% restocking fee, minus the actual shipping costs that we incurred to ship the item to you. 
  • Buyer must receive prior authorization for the return from Affordable Elegance by emailing us.  Return orders that are not pre-authorized will not be accepted.
  • Non-returnable items and returned items which do not satisfy the above Conditions of Return will not be accepted and will be returned to the customer.

Exceptions to Return Policy:

1) International purchases (outside the U.S.) are not returnable. All International orders are final once shipped. Any damages are the responsibility of the shipping carrier. International purchases cannot be returned/exchanged.

2)
We do not accept returns that are initiated within the same week of (within 7 days of) or after the date indicated as "date needed" or "Date of wedding or event" on the order.

3) Due to our large selection and low prices,
only 1 return is allowed per buyer.

4) Affordable Elegance Bridal is not able to accommodate the purchase of multiple items in anticipation of returning them. (Such as purchasing 2 or more tiaras in anticipation of trying them on and returning one or more.) If more than one of the same type item is ordered, neither will be returnable. We will instead be happy to work with you to help you pick the best item for your special day.

5) Some items are not returnable

   These Items can not be Returned: 

   Veils

   Hats

   Pierced Earrings

   Flip flops

   Sale Items - all Items marked as  "Sale" in the Title

   Edible favors

   Personalized, Customized, or Custom Made to Order items

   Items received in soiled or used condition or without all their original packaging.

   Items delivered outside the U.S.

Are you wanting to avoid a possible return but unsure if you are choosing the best item for your wedding? We'll be happy to work with you to help you find the perfect accessories for your wedding day! Just contact us for assistance.

 

How to Complete a Return:

  •  E-mail us within 5 days of receiving the item. We will then email you complete instructions for the return.

 

 

Changes to Order

We begin processing your order as soon as it is placed. Therefore, no changes or cancellations can be made to your order once it is placed.

By purchasing from Affordable Elegance Bridal you agree to these policies.

 

Affordable Elegance Bridal is excited to offer you authentic merchandise from the bridal industry's top designers. We bring you quality products at affordable prices with exceptional customer service! We want you to be happy with your purchases and strive to help you to make that possible. If you have any questions about our merchandise, please do not hesitate to contact us. We are here to help.
 

Product Availability

Affordable Elegance Bridal works closely with our Wholesalers to only advertise products that are readily available  and we apologize if a product is back ordered, out of stock, or discontinued by the time you place your order.

If a popular item is out of stock when you order it, Affordable Elegance Bridal will notify you by e-mail ASAP and will let you know when the item will be available. When contacted, you will have the option to wait until the item is available, choose another item, or be refunded for that item
.

 

 

Errors

Affordable Elegance Bridal can not honor typographical errors in price. If we find that there is an error, we will contact the customer prior to processing the order.

 

CONTACT INFORMATION:

By Email: 
malinda@affordableelegancebridal.com


By Standard Mail:
Affordable Elegance Bridal
4539 Meridale Ave.
Louisville, KY 40214


By Phone:
502-835-4421 

 

 

 U.S. Delivery time is usually 7-10 days. Need it faster? Call us at 502-835-4421.

 

 

 

 


 
                                                U.S. Delivery time is usually 7-10 days. Need it faster? Call us at 502-835-4421.


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